DEPARTMENT: Housing Services

REPORTS TO: Manager, Housing Services

LOCATION: Furby Street

FTE: 0.6 Nights, Indefinite Term

WAGE: $20.99 - $23.62

HOURS OF WORK: Nights (23:30 to 08:00)

WEEK 1; Monday, Tuesday Saturday

WEEK 2; Sunday, Tuesday, Friday

About the Company

• Carry out the Support Worker duties of Protective Care, River Point, Men’s and Non-binary Withdrawal Management Services and Mainstay according to policy
• Complete and send daily shift report at the end of each shift
• Provide break coverage in adherence with MSP approved break schedule, reporting any deviation from this schedule in the daily shift report
• Provide extra coverage in Protective Care, River Point Men’s and Non-Binary Withdrawal Management Services during peak periods.
• Track and enter statistics in accordance with program area standards
• Attend all Mainstay shift changes meetings
• Report any urgent scheduling issues, incidences or concerns to on-call manager for direction
• During staffing shortages, provide shift coverage in Protective Care, River Point, Men’s and Non-Binary Withdrawal Management Services and Mainstay. The float may be required to cover in other program areas. In this case they would only provide coverage in areas for which they are trained.

Qualifications

• Relevant education and experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues
• Experience working in an emergency shelter, outreach or residential environment 
• Post-secondary education in the field of addictions and mental health is considered an asset. Ability to work with a client-centred care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of participants
• Knowledge of the effects of poverty and the determinants to health 
• Ability to work collaboratively in a multi-disciplinary team
• Knowledge in the addiction and mental health fields 
• Knowledge of Indigenous culture
• Lived Experience. Knowledge gained from personal experiences relevant to the role.
• Excellent interpersonal skills and communication skills, both oral and written 
• An understanding/experience in working with culturally diverse populations
• Strong critical thinking and problem-solving abilities
• Ability to work independently with minimal oversight
• Ability to be flexible and adaptable to on-shift needs

Conditions Of Employment

• Ability to meet the physical demands required for the role which include being on your feet for long period of time, lifting up to 50 lbs, and cleaning duties (bending, reaching, push/pulling, crouching)
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes 
  
• Ability to work with individuals who use substances and/or experience mental health issues
• Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
  
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Child and Adult Abuse Registry Check are required. Ability to work with individuals who use substances and/or experience mental health issues

Values & Competencies

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application deadline: Open until Closed

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

DEPARTMENT: Harm Reduction

REPORTS TO: Manager, Harm Reduction

LOCATION: 609 Main Street/Community

FTE: 0.4 FTE, Permanent

WAGE: $20.99 - $23.62

HOURS OF WORK: Open 7 days a week (9:00AM - 1:00PM with the possibility of extension)

About the Company

• Ensure that relatives in the programs’ immediate needs are met through the provision of food, first aid and harm reduction supplies, and personal hygiene supplies/clothing
• Develop relationships rooted in non-judgement and trauma-informed care
• Assist in light food preparation and making coffee for drop-in hours
• Keeping relatives informed about appropriate resources, services, and programs available
• Support in medication counts accurate data collection
• Assist relatives in completing scheduled surveys and questionnaires in a timely fashion 
• Notifying program relatives of any upcoming appointments
• Support with general cleaning and maintenance through opening and closing procedures for drop in area
• Liaising with program management, case management and program medical staff to ensure good communication regarding needs of relatives

Qualifications

• Relevant personal lived or living experience with homelessness and/or substance use
• Ability to work with a client-centered care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of clients
• Knowledge of the effects of poverty and the determinants to health
• Ability to work collaboratively in a multi-disciplinary team
• Knowledge in the addiction and mental health fields
• Knowledge of Indigenous culture, TRC Calls to Action, MMIWG Calls to Justice, and UNDRIP
• Excellent interpersonal skills and communication skills, both oral and written
• An understanding/experience in working with culturally diverse populations
• Proficiency in Microsoft Office

Skills & Specifications

• First-hand understanding of issues related to mental health, substance use and/or being unhoused.
• Familiarity with mental health and addiction services both internal and external to MSP.
• Ability to work as part of a team, and with other health care providers in clinical settings.
• Good verbal and written\communication skills.
• Ability to work with a client-centered care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of clients
• Knowledge of the effects of poverty and the social determinant of health is essential
• Knowledge of Indigenous Culture
• Additional languages (Indigenous) are considered an asset 
• Experience working with Indigenous organization and/or communities an asset 
• Ability to maintain the required work schedule, be on time, keep work area neat, be accountable for how time is used.
• Ability to use sound judgement regarding confidentiality issues.
• Ability to advocate for clients by bringing concerns about services to the Manager of Outreach Services.

Values & Competencies

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application deadline: Open until Closed

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

DEPARTMENT: Administration

REPORT TO:  Volunteer Manager

DIRECT REPORTS:  None

POSITION TYPE: Full-time, Permanent

WORK SHIFT: Days (Tuesday -Saturday)

LOCATION: 661 Main Street

About the Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made up of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary

The Donations & Clothing Store Coordinator is responsible for the day-to-day coordination and operation of Main Street Project’s Donation Room and Free Clothing Store. This position oversees donation intake, sorting, inventory, care packages, participant shopping appointments, and volunteer support. The role also supports donation drives and special initiatives. The Coordinator builds and maintains relationships with donors, volunteers, community partners, and MSP programs to support donation and clothing needs.

Key Responsibilities

Donation Room Operations

• Monitor and respond to the donation email.
• Answer the donation phone and respond to donor inquiries.
• Assist donors and explain donation guidelines.
• Coordinate donation drop-offs
• Receive donations and determine whether items can be accepted.
• Communicate donation needs and create callouts when stock is low.
• Maintain positive relationships with donors and community partners.
• Make a list of participating donors, businesses and volunteer groups
• Able to provide inventory reports of items to be used in programs
• Maintain an organized and efficient sorting system.
• Co-facilitate donation drives and donation events
• Collaborate with the Volunteer Coordinator to support and coordinate volunteer groups of up to approximately 20 volunteers.
• Train volunteers on sorting, organization and donation procedures.
• Arrange re-donation or disposal of unsuitable items.
• Create care packages for MSP programs that include clothing and toiletries.
• Communicate with other programs when packages are ready for pickup

Clothing Store Operations

• Complete final stocking and organization of the Clothing Store.
• Organize and stock the clothing department as needed
• Facilitate approximately 2–3 volunteers on operating days as required.
• Train Clothing Store volunteers.
  • Use the Store Clerk and Store Organizer/Sorter job descriptions.
• Create and maintain a participant appointment system.
• Coordinate shopping appointments with caseworkers and support workers.

Skills & Qualifications

•  Strong written and verbal communication skills
• Detail-oriented and organized
• Strong with Excel
• Strong operational mindset
• Ability to create effective sorting procedures
• Adaptable and comfortable with change
• Strong problem-solving skills
• Comfortable taking the lead and making decisions
• Approachable with strong interpersonal skills
• Physically able to perform tasks such as bending, lifting, and carrying

Additional Requirements

•  Satisfactory Criminal Record with clear Vulnerable Sector Search, and a clear Adult Abuse Registry Check is required. The employee is responsible for any service charges incurred.
• Valid Class 5 full driver's licence

DEPARTMENT: Administration

REPORT TO:  Volunteer Manager

DIRECT REPORTS:  None

POSITION TYPE: Full-time, Indefinite Term

WORK SHIFT: Days (Tuesday - Saturday)

LOCATION: 661 Main Street

About the Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made up of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary

The Volunteer Coordinator is responsible for recruiting, onboarding, coordinating, and supporting volunteers across Main Street Project. The position maintains volunteer records and communication, coordinates volunteer groups and recognition activities, and supports the development and growth of the volunteer program.

The Volunteer Coordinator works with the Donations & Clothing Store Coordinator during busy periods, particularly around holiday and seasonal donation drives, to coordinate volunteer support and ensure projects are well organized.

Key Responsibilities

Volunteer Recruitment & Onboarding

•  Review volunteer applications and respond to applicants
•  Conduct volunteer information sessions
•  Provide first-day orientation and review the volunteer manual
•  Follow up after a volunteer's first day
•  Create a plan to grow the volunteer program

Volunteer Coordination & Administration

• Maintain Better Impact and volunteer records
  • Criminal Record Checks/Vulnerable Sector Checks as required
  • Adult Abuse Registry checks are required.
• Train volunteers on Volunteer Software Better Impact/My Impact
• Keep the volunteer calendar and opportunities accurate and up to date
• Host volunteer groups in all the programs
• Provide direction and support to volunteers
• Attend weekly meeting

Volunteer Communication

• Support Email for weekly volunteer opportunities.
• Send thank-you letters to volunteers and volunteer groups.
• Follow up with volunteers who have not attended for an extended period.
• Review archived volunteers and invite suitable volunteers to return.
• Conduct six-month volunteer surveys.
• Coordinate volunteer recognition and appreciation activities.
• Work alongside the clothing Store and donations coordinator

Recreational Programing

• Facilitate recreation programming with volunteers
• Create an engaging and welcoming environment for community members and volunteers

Volunteer and Donations Collaboration

Clothing Store Volunteer Support

• Assign volunteer tasks and provide directions.
• Ensure volunteers are supervised by staff at all times.
• Train volunteers on safety procedures, including walkie-talkie use where appropriate.
• Work collaboratively to ensure volunteers are supported across both programs.
• Facilitate volunteer groups assisting with Donations or Clothing Store projects.
• Communicate program changes and operational needs to one another.
• Maintain a professional, welcoming and respectful experience for volunteers, donors and participants.
• Identify opportunities to improve both programs.

Support Initiatives and Clothing Drives

•  Coordinate volunteer groups
• Create a list of participating donors, businesses, and volunteer groups to send thank-you letters.

Skills & Qualifications

• Warm and engaging
• Strong written and verbal communication skills
• Task-oriented
• Highly organized
• Task Orientated
• Time Management
• Better Impact/data, Excel

Additional Requirements

•  Satisfactory Criminal Record with clear Vulnerable Sector Search, and a clear Adult Abuse Registry Check is required. The employee is responsible for any service charges incurred.
• Valid driver's licence

Reports to: Manager, Housing Services

Department: Housing Services

Position type: 0.4 FTE, Permanent

Direct Report: None

Locations: 777 Sargent Avenue

Hours of Work: Nights (23:30 to 08:00)

Work Schedule: Monday, Thursday, Saturday, Sunday       

Wage: $20.99 - $23.62

About the Company

• Coordinate move-ins for community members entering housing, adhering to established protocols, and collaborating with external partners.
• Conduct regular floor checks to ensure the safety and cleanliness of the housing premises.
• Assist with medication management, including proper storage, distribution, and documentation.
• Develop and implement programming initiatives to enhance the well-being and engagement of housing program participants.
• Provide comprehensive support to participants in planning, problem-solving, and addressing immediate needs, such as food, water, clothing, and other essential items.
• Offer non-judgmental support and connect participants with relevant resources and services, both internal and external.
• Respond promptly and effectively to emergency situations, including assessing, intervening, and documenting critical incidents, and seeking assistance as necessary.
• Ensure that participants are well-informed about available internal and external resources, services, and programs.
• Uphold professional standards of care in all interactions and service delivery.
• Foster collaborative relationships with external partners to optimize support for housing program participants.
• Maintain accurate and confidential electronic and physical records pertaining to program participants.
• Collect and submit required agency statistics promptly and accurately.
• Uphold cleanliness standards by following routine cleaning schedules for the program area during each shift.

Qualifications

• Relevant experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues
• Experience working in housing is considered an asset
• Post secondary education in the field of addictions and mental health is considered an asset
• Strong attention to detail and ability to maintain accurate records
• Ability to build and maintain relationships with external partners
• Compassion for working with individuals who use substances and experience mental health issues
• Ability to work with a participant-centred care philosophy
• Knowledge of the effects of poverty and the determinants to health
• Ability to work collaboratively in a multi-disciplinary team
• Ability to apply Harm Reduction, Trauma Informed Care, Anti-Oppressive, and Housing First philosophies in their day-to-day support of community members
• Knowledge of Indigenous culture
• Lived Experience: Knowledge gained from personal experiences relevant to the role
• Able to contribute to a culturally safe environment for staff and participants
• Knowledge of and ability to apply the principles of the TRC Calls to Action, MMIWG Calls to Justice, and UNDRIP
• Excellent interpersonal skills and communication skills, both oral and written
• An understanding/experience in working with culturally diverse populations 
• Proficiency in Microsoft Office & online databases
• Ability to work with individuals presenting challenging behaviours or experiencing crisis
• De-escalation and conflict resolution skills
• Ability to assess crisis and work in a crisis situation
• Current CPR, Basic First Aid, and Mental Health First Aid (MHFA) certifications

Conditions Of Employment

• Ability to meet the physical demands required for the role which include being on your feet for long period of time, lifting up to 50 lbs, and cleaning duties (bending, reaching, push/pulling, crouching)
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes 
  
• Ability to work with individuals who use substances and/or experience mental health issues
• Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
  
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Child and Adult Abuse Registry Check are required. Ability to work with individuals who use substances and/or experience mental health issues

Values & Competencies

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application deadline: Open until filled

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

DEPARTMENT: Case Management

REPORT TO:  Manager, Case Management

POSITION TYPE: Full-time, Indefinite term

LOCATION: 637 Main Street

HOURS OF WORK: Monday - Friday Days (07:30 to 16:00)

ABOUT THE COMPANY

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

JOB SUMMARY

• Provide on-going case management support to assess progress and ensure treatment plan
• Develop and coordinate individualized care plans addressing short-term and long-term goals in collaboration with participants, interdisciplinary team members and external partners
• Assess an unsheltered person’s needs in terms of moving towards housing Identify in a proactive manner, barriers that restrict and develop strategies that facilitate the participants’ ability to meet identified goals
• Create and maintain a professional relationship with community members, including boundary setting
• Keep accurate, continuous, legible and signed records including progress notes, checklists, correspondence, journals for individual and collective access in accordance with established protocols pertaining to access to and disclosure of casework files
• Work with Involuntary Participants and Participants not capable of consent
• Apply ethics of case management in all participant relationships including confidentiality, self -determination, informed consent and care taking the power differential between caseworker and participant. 
• Planning process and intervention with participant
• Identify and provide information and resources to participants including:
• Community resources
•  Rent and income assistance
•   Mental health resources
•    Indigenous organizations
• Establish partnerships with landlords and service agencies, and advocate on behalf of participants
• Identify symptoms of suicide ideation and offer resources and support
• Create environments of cultural safety for participants
• Meet with participants both on-site and in community
• Monitor, evaluate and communicate progress of participants with the participants themselves, team members and managers on a regular basis
• Maintain accurate and confidential electronic and file records, including statistical data
• Conduct crisis intervention as needed
• Attend program-related community, coalition, and committee meetings

Specialized Duties:

Outreach:

• Build effective relationships with encampment resident
• Coordinate with local agencies to provide services that meet the needs of residents
• Contribute to the development of a community that values cultural diversity
• Preferred experience with homeless outreach working with homeless individuals/families; proven ability to access the wide range of homeless services; familiarity with overcoming the barriers homeless people encounter
  
  

Housing (The Bell)

• Provide supportive and proactive approach to eviction prevention
• Provide an open and welcoming environment for tenants to share their housing concerns and address tenants housing needs
• Review any client risks or issues and utilize team approach to identify action plan
• Experience with Palliative and after death care
• Experience with Harm reduction in a supportive living environment
  
  

MMIWG2S:

• Provide comprehensive case management services to families affected by MMIWG, demonstrating sensitivity to cultural nuances and the diverse needs of Two-Spirit individuals
• Establish and maintain supportive relationships with families, acting as a liaison between them and relevant law enforcement agencies, social services, and other community resources
• Facilitate cultural ceremonies, healing circles, or support groups to address the emotional and spiritual needs of affected families and individuals
• Collaborate with local Indigenous communities, Elders, and cultural advisors to ensure that cultural perspectives are integrated into case management practices
• Contribute to the collection of data for research purposes to inform systemic changes and improve support services

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

We thank all applicants but only those selected for an interview will be contacted.

DEPARTMENT: Case Management

REPORT TO:  Manager, Case Management

POSITION TYPE: Full-time, term till March 31, 2027

LOCATION: 637 Main Street

HOURS OF WORK:  Monday - Friday Days (07:30 to 16:00)

ABOUT THE COMPANY

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

JOB SUMMARY

• Provide on-going case management support to assess progress and ensure treatment plan
• Develop and coordinate individualized care plans addressing short-term and long-term goals in collaboration with participants, interdisciplinary team members and external partners
• Assess an unsheltered person’s needs in terms of moving towards housing Identify in a proactive manner, barriers that restrict and develop strategies that facilitate the participants’ ability to meet identified goals
• Create and maintain a professional relationship with community members, including boundary setting
• Keep accurate, continuous, legible and signed records including progress notes, checklists, correspondence, journals for individual and collective access in accordance with established protocols pertaining to access to and disclosure of casework files
• Work with Involuntary Participants and Participants not capable of consent
• Apply ethics of case management in all participant relationships including confidentiality, self -determination, informed consent and care taking the power differential between caseworker and participant. 
• Planning process and intervention with participant
• Identify and provide information and resources to participants including:
• Community resources
•  Rent and income assistance
•   Mental health resources
•    Indigenous organizations
• Establish partnerships with landlords and service agencies, and advocate on behalf of participants
• Identify symptoms of suicide ideation and offer resources and support
• Create environments of cultural safety for participants
• Meet with participants both on-site and in community
• Monitor, evaluate and communicate progress of participants with the participants themselves, team members and managers on a regular basis
• Maintain accurate and confidential electronic and file records, including statistical data
• Conduct crisis intervention as needed
• Attend program-related community, coalition, and committee meetings

Specialized Duties:

Outreach:

• Build effective relationships with encampment resident
• Coordinate with local agencies to provide services that meet the needs of residents
• Contribute to the development of a community that values cultural diversity
• Preferred experience with homeless outreach working with homeless individuals/families; proven ability to access the wide range of homeless services; familiarity with overcoming the barriers homeless people encounter
  
  

Housing (The Bell)

• Provide supportive and proactive approach to eviction prevention
• Provide an open and welcoming environment for tenants to share their housing concerns and address tenants housing needs
• Review any client risks or issues and utilize team approach to identify action plan
• Experience with Palliative and after death care
• Experience with Harm reduction in a supportive living environment
  
  

MMIWG2S:

• Provide comprehensive case management services to families affected by MMIWG, demonstrating sensitivity to cultural nuances and the diverse needs of Two-Spirit individuals
• Establish and maintain supportive relationships with families, acting as a liaison between them and relevant law enforcement agencies, social services, and other community resources
• Facilitate cultural ceremonies, healing circles, or support groups to address the emotional and spiritual needs of affected families and individuals
• Collaborate with local Indigenous communities, Elders, and cultural advisors to ensure that cultural perspectives are integrated into case management practices
• Contribute to the collection of data for research purposes to inform systemic changes and improve support services

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

We thank all applicants but only those selected for an interview will be contacted.

DURATION: term till March 31, 2027

LOCATION: 661 Main Street

DEPARTMENT: Facilities

REPORTS TO: Director of Operations

DIRECT REPORTS: Volunteers

STATUS: Exempt

WAGE: $18 per hour

HOURS: Minimum of 10 hours a week with more casual hours 

POSITION SUMMARY

REPORT TO: Manager, Withdrawal Management Services

DEPARTMENT: Withdrawal Management Services

LOCATION: 146 Magnus Street, 71 Martha

POSITION TYPE: Part-time(0.4 FTE), Permanent

WAGE: $20.99 - $23.62

HOURS OF WORK: Days (07:30 to 16:00)

                                    Evenings (15:30  to 24:00)

About the Company

• Engage in intake coordination and review for incoming participants of MSP Withdrawal Management Program
• Oversee intake into Withdrawal Management services including the review of medical clearance forms, completion of intake assessment forms, and medication confirmation and review
• Medication administration, tracking, and monitoring
• Work in collaboration in medical health scenarios with MSP Nurse Practitioner and internal WFPS resources.
• Relationship building including one on one check-ins and documentation relating to each participant on the unit.
• Support implementation of programming within the unit including participation
• Advocation and referral assistance for participants to internal MSP Case Management program and external services and resources based on the participants self determined goals
• Assist participants in planning, problem-solving, and addressing immediate needs, including providing meals, clothing, and hygiene supplies.
• Provide support and resources without judgement for participants
• Respond to emergency situations; assessing, intervening, and documenting critical incidents including requesting assistance when needed or when incident escalates beyond scope of role based on Main Street Projects Policy and Procedures
• Ensure participants are informed of internal and external resources, services, and programs and if needed
• Ensure care provided meets professional standards
• Work collaboratively and professionally with all external partners
• Maintain accurate and confidential electronic and paper file records
• Collect and submit agency-required statistics on time and with accuracy
• Maintain cleanliness of the program area by following routine cleaning schedules each shift

Qualifications

• Relevant experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues
• Post secondary education in the field of addictions and mental health is considered an asset
• Strong attention to detail and ability to maintain accurate records.
• Ability to build and maintain relationships with external partners
• Compassion for working with individuals who use substances and experience mental health issues
• Ability to work with a client-centered care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of participants
• Knowledge of the effects of poverty and the determinants to health
• Ability to work collaboratively in a multi-disciplinary team
• Knowledge of Indigenous Culture
• Lived Experience: Knowledge gained from personal experiences relevant to the role
• Knowledge and the ability to apply the principles of the Truth and Reconciliation Commission Calls to Action, MMIWG Calls to Justice, and UNDRIP
• Excellent interpersonal skills and communication skills, both oral and written
• An understanding/experience in working with culturally diverse populations
• Proficiency in Microsoft Office & online databases
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required. Employee is responsible for any service charges incurred
• Current CPR, Basic First Aid, and Mental Health First Aid (MHFA) certifications.
• Nonviolent Crisis Intervention certification considered an asset

Conditions Of Employment

• Ability to meet to the physical demands required for the role including being on your feet for long period of time, lifting up to 50 lbs, and cleaning duties (bending, reaching, push/pulling, crouching)
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes
• Ability to work with individuals who use substances and/or experience mental health issues
• Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
• Ability to assist in the providing first aid when required
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required.
• Ability to embody Main Street Project Core Values: Reducing Harm, Truth and Reconciliation, Anti-Oppression, Trauma-Informed

Values & Competencies

Ability to embody Main Street Project’s Core Values:

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application deadline : Open until filled

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

Title: Peer, Van Outreach

Reports To: Manager, Van Outreach Services

Department: Van Outreach Services

Position Type: 0.6 Evenings,  term till March 31, 2027

Hours of Work: Evenings (15:30 to 24:00) 

Location: 75 Martha Street

Direct Reports: None

Wage range: $20.99 - $23.62

Work Shift: Sunday, Thursday, Friday, Monday, Saturday

About the Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Position Summary

Peer support takes place when an individual providing the help has a similar lived experience. The Peer is an integral member of the Main Street Project (MSP) team. Drawing on their lived experience of mental health challenges and/or substance use, the Peers assists others to gain a sense of confidence and hope on their journey.  

The role of the Peer is defined as offering and receiving help, based on an understanding, of respect between people in similar situations. MSP Peers, work in different capacities, from Outreach Workers, Navigators, and other areas within MSP. All roles acknowledge mutual respect, and understanding of similar experience will engage community member n making an informed decision, to promote a sense of safety and well-being for the community. 

The Peer Outreach Worker is a role within Main Street Project that focuses on building relationships and rapport with the community member living unsheltered in Winnipeg. This includes understanding the community needs, what services they require, and identity challenges along the way. The Peer Outreach Worker supports the development and implementation of care plans. 

Duties & Responsibilities

• Ensure that client immediate needs are met through the provision of food, shelter, clothing, harm reduction, and personal hygiene supplies as needed.
• Support clients by assessing their behavior, overall well-being, and safety.
• Provide the community outreach team with any information that may help in the care plan.   
• Complete need assessments, referrals, and consent forms to engage in case management service. 
• Meet with clients in the community and/or in their homes, when required.
• Respond to services requests from first responders, business owners, and community members, City of Winnipeg, Community Agency or as directed by the manager.  
• Work with individuals who may be intoxicated, experiencing significant trauma, mental health, poor hygiene, suicide, or at risk to others.
• Monitor the physical safety of clients to ensure the client receives medical attention for physical injuries, either through on-site basic First Aid, transportation to the hospital, or request for a non-emergency ambulance (depending on severity).
• Operate MSP's outreach van
• Monitor, locate, and identity, individuals that may need support in accessing services.
• Visit new encampment structures, or areas being used as shelter, and provide an update to the team and program manager. 
• Participate in daily debriefs and provide follow-up instructions for next shift.
• Maintain accurate and confidential electronic and file records, including statistical data.
• Submit agency-required statistics on time and with accuracy.
• Adhere to the MSP policies and procedure manual.
• Attend all mandatory meetings and training sessions as designated.
• Other duties as assigned.

Education & Qualifications

• Ability to effectively interact with diverse populations including clients, staff and volunteers.
• Understands the systemic issues that affect low income and marginalized people.
• Ability to effectively communicate to resolve problems and manage conflicts effectively.
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required
• Valid Class 5 Driver's License
• Prior experience with statistics and reporting
• Basic computer proficiency

Skills & Specifications

• First-hand understanding of issues related to mental health, substance use and/or being unhoused.
• Familiarity with mental health and addiction services both internal and external to MSP.
• Ability to work as part of a team, and with other health care providers on clinical settings.
• Good verbal and written\communication skills.
• Ability to work with a client-centered care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of clients
• Knowledge of the effects of poverty and the social determinant of health is essential
• Knowledge of Indigenous Culture
• Additional languages (Indigenous) are considered an asset 
• Experience working with Indigenous organization and/or communities an asset 
• Ability to maintain required work schedule, be on time, keep work area neat, be accountable for how time is used.
• Ability to use sound judgement regarding confidentiality issues.
• Ability to advocate for clients by bringing concerns about services to the Manager of Outreach Services

Conditions of Employment

• Ability to meet the physical demands required for the role including being on your feet for long period of time, lifting up to 50 lbs., and cleaning duties (bending, reaching, pushing/pulling, crouching), going into encampment
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes 
• Ability to work with individuals who use substances and/or experience mental health challenges
• Ability to provide support in high intensity incidents on occasions including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Child and Adult Abuse Registry Check are required.

Values & Competencies

Ability to embody Main Street Project’s Core Values:

• Reducing Harm 
• Truth and Reconciliation 
• Anti-Oppression 
• Trauma-Informed

Key Competencies

• Crisis Management 
• Service Excellence – Meeting people where they are at.
• Collaboration Developing External Relationships
• Accountability 
• Decision Making

What Main Street Project offers

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application Deadline: Open until filled

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

Title: Peer, Van Outreach

Reports To: Manager, Van Outreach Services

Department: Van Outreach Services

Position Type: 0.4 Evenings,  term till March 31, 2027

Hours of Work: Evenings (15:30 to 24:00) 

Location: 75 Martha Street

Direct Reports: None

Wage range: $20.99 - $23.62

Work Shift: Tuesday, Wednesday

About the Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Position Summary

Peer support takes place when an individual providing the help has a similar lived experience. The Peer is an integral member of the Main Street Project (MSP) team. Drawing on their lived experience of mental health challenges and/or substance use, the Peers assists others to gain a sense of confidence and hope on their journey.  

The role of the Peer is defined as offering and receiving help, based on an understanding, of respect between people in similar situations. MSP Peers, work in different capacities, from Outreach Workers, Navigators, and other areas within MSP. All roles acknowledge mutual respect, and understanding of similar experience will engage community member n making an informed decision, to promote a sense of safety and well-being for the community. 

The Peer Outreach Worker is a role within Main Street Project that focuses on building relationships and rapport with the community member living unsheltered in Winnipeg. This includes understanding the community needs, what services they require, and identity challenges along the way. The Peer Outreach Worker supports the development and implementation of care plans. 

Duties & Responsibilities

• Ensure that client immediate needs are met through the provision of food, shelter, clothing, harm reduction, and personal hygiene supplies as needed.
• Support clients by assessing their behavior, overall well-being, and safety.
• Provide the community outreach team with any information that may help in the care plan.   
• Complete need assessments, referrals, and consent forms to engage in case management service. 
• Meet with clients in the community and/or in their homes, when required.
• Respond to services requests from first responders, business owners, and community members, City of Winnipeg, Community Agency or as directed by the manager.  
• Work with individuals who may be intoxicated, experiencing significant trauma, mental health, poor hygiene, suicide, or at risk to others.
• Monitor the physical safety of clients to ensure the client receives medical attention for physical injuries, either through on-site basic First Aid, transportation to the hospital, or request for a non-emergency ambulance (depending on severity).
• Operate MSP's outreach van
• Monitor, locate, and identity, individuals that may need support in accessing services.
• Visit new encampment structures, or areas being used as shelter, and provide an update to the team and program manager. 
• Participate in daily debriefs and provide follow-up instructions for next shift.
• Maintain accurate and confidential electronic and file records, including statistical data.
• Submit agency-required statistics on time and with accuracy.
• Adhere to the MSP policies and procedure manual.
• Attend all mandatory meetings and training sessions as designated.
• Other duties as assigned.

Education & Qualifications

• Ability to effectively interact with diverse populations including clients, staff and volunteers.
• Understands the systemic issues that affect low income and marginalized people.
• Ability to effectively communicate to resolve problems and manage conflicts effectively.
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required
• Valid Class 5 Driver's License
• Prior experience with statistics and reporting
• Basic computer proficiency

Skills & Specifications

• First-hand understanding of issues related to mental health, substance use and/or being unhoused.
• Familiarity with mental health and addiction services both internal and external to MSP.
• Ability to work as part of a team, and with other health care providers on clinical settings.
• Good verbal and written\communication skills.
• Ability to work with a client-centered care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of clients
• Knowledge of the effects of poverty and the social determinant of health is essential
• Knowledge of Indigenous Culture
• Additional languages (Indigenous) are considered an asset 
• Experience working with Indigenous organization and/or communities an asset 
• Ability to maintain required work schedule, be on time, keep work area neat, be accountable for how time is used.
• Ability to use sound judgement regarding confidentiality issues.
• Ability to advocate for clients by bringing concerns about services to the Manager of Outreach Services

Conditions of Employment

• Ability to meet the physical demands required for the role including being on your feet for long period of time, lifting up to 50 lbs., and cleaning duties (bending, reaching, pushing/pulling, crouching), going into encampment
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes 
• Ability to work with individuals who use substances and/or experience mental health challenges
• Ability to provide support in high intensity incidents on occasions including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Child and Adult Abuse Registry Check are required.

Values & Competencies

Ability to embody Main Street Project’s Core Values:

• Reducing Harm 
• Truth and Reconciliation 
• Anti-Oppression 
• Trauma-Informed

Key Competencies

• Crisis Management 
• Service Excellence – Meeting people where they are at.
• Collaboration Developing External Relationships
• Accountability 
• Decision Making

What Main Street Project offers

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application Deadline: Open until filled

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

LOCATION: 661 Main Street

DEPARTMENT: Facilities  

POSITION TYPE: 0.4 FTE, Permanent

REPORTS TO: Facilities Coordinator

WAGE: $20.99 - $23.62

WORK HOURS: days to be determined (12:30PM-9PM)

ABOUT THE COMPANY

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

POSITION SUMMARY

Reporting to the Facilities Coordinator, the Maintenance Worker is a key part of ensuring that Main Street Project (MSP) buildings, both interior and exterior, are kept functional and in good condition for participants that access MSP’s program and services. This role includes maintenance tasks are both preventative maintenance and reacting to emerging building needs.

KEY RESPONSIBILITIES

• Complete assigned maintenance tasks each shift, ensuring appropriate documentation and communication
• Take the lead on maintenance projects including, but not limited to, minor plumbing issues (e.g. unclogging drains, etc.), simple carpentry (e.g. dry wall patching, door replacement, etc.), painting and removal/installation/assembly of furniture and fixtures
• Monitor and execute preventative maintenance measures according to established maintenance plans
• Meet with external contractors to provide support and information where needed
• Notify Coordinator concerning the need for major repairs or additions to building operating systems
• Collect and remove garbage from MSP owned property, both indoors and outdoors as requested/required
• Picking up full sharps containers and bringing them to a centralized pick up location
• Adhere to health and safety protocols (WHMIS, PPE, Occupational Safety and Health)
• Snow removal and ice sanding as required
• Moving of furniture, donations and deliveries
• Other duties as assigned

• Prior maintenance experience in a similar community health environment
• Knowledge and understanding of basic maintenance issues including but not limited to plumbing, carpentry, and electrical
• Reliable, punctual, and dependable in fulfilling position obligations
• Attention to detail and ability to complete tasks
• Demonstrates adaptability and flexibility to changing needs and tasks
• Ability to take initiative beyond the scope of assigned daily and weekly tasks to meets the needs of the department
• Excellent verbal and written communication skills
• Customer Service skills, ability to interact professionally with staff, visitors, clients and management
• Working knowledge of basic computer skills (i.e. Outlook).

ADDITIONAL REQUIREMENTS

• Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials
• Comfortability working with biohazardous waste
• Ability to handle and move objects, using hands and arms in handling, installing, positioning and moving materials
• Understanding of and ability to adhere to health and safety protocols (WHMIS, PPE, Occupational Safety and Health)
• Working knowledge of basic computer skills (i.e. Outlook).
• Ability to lift 50lbs or more
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and Clear Adult Abuse Registry Check required. Employee is responsible for any service charges incurred.
• Valid Driver's License

VALUES & COMPETENCIES

Ability to embody Main Street Project’s Core Values:

• Reducing Harm
• Truth & Reconciliation
• Anti-Oppression
• Trauma-Informed

Key Competencies:

• Crisis Management
• Service Excellence – Meeting people where they are at.
• Collaboration Developing External Relationships
• Accountability 
• Decision Making

APPLICATION DEADLINE: Open until filled

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

LOCATION: 661 Main Street

DEPARTMENT: Facilities  

POSITION TYPE: Full-time, Permanent

REPORTS TO: Facilities Coordinator

WAGE: $20.99 - $23.62

WORK HOURS: Wednesday to Sunday (12:30PM-9PM)

ABOUT THE COMPANY

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

POSITION SUMMARY

Reporting to the Facilities Coordinator, the Maintenance Worker is a key part of ensuring that Main Street Project (MSP) buildings, both interior and exterior, are kept functional and in good condition for participants that access MSP’s program and services. This role includes maintenance tasks are both preventative maintenance and reacting to emerging building needs.

KEY RESPONSIBILITIES

• Complete assigned maintenance tasks each shift, ensuring appropriate documentation and communication
• Take the lead on maintenance projects including, but not limited to, minor plumbing issues (e.g. unclogging drains, etc.), simple carpentry (e.g. dry wall patching, door replacement, etc.), painting and removal/installation/assembly of furniture and fixtures
• Monitor and execute preventative maintenance measures according to established maintenance plans
• Meet with external contractors to provide support and information where needed
• Notify Coordinator concerning the need for major repairs or additions to building operating systems
• Collect and remove garbage from MSP owned property, both indoors and outdoors as requested/required
• Picking up full sharps containers and bringing them to a centralized pick up location
• Adhere to health and safety protocols (WHMIS, PPE, Occupational Safety and Health)
• Snow removal and ice sanding as required
• Moving of furniture, donations and deliveries
• Other duties as assigned

• Prior maintenance experience in a similar community health environment
• Knowledge and understanding of basic maintenance issues including but not limited to plumbing, carpentry, and electrical
• Reliable, punctual, and dependable in fulfilling position obligations
• Attention to detail and ability to complete tasks
• Demonstrates adaptability and flexibility to changing needs and tasks
• Ability to take initiative beyond the scope of assigned daily and weekly tasks to meets the needs of the department
• Excellent verbal and written communication skills
• Customer Service skills, ability to interact professionally with staff, visitors, clients and management
• Working knowledge of basic computer skills (i.e. Outlook).

ADDITIONAL REQUIREMENTS

• Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials
• Comfortability working with biohazardous waste
• Ability to handle and move objects, using hands and arms in handling, installing, positioning and moving materials
• Understanding of and ability to adhere to health and safety protocols (WHMIS, PPE, Occupational Safety and Health)
• Working knowledge of basic computer skills (i.e. Outlook).
• Ability to lift 50lbs or more
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and Clear Adult Abuse Registry Check required. Employee is responsible for any service charges incurred.
• Valid Driver's License

VALUES & COMPETENCIES

Ability to embody Main Street Project’s Core Values:

• Reducing Harm
• Truth & Reconciliation
• Anti-Oppression
• Trauma-Informed

Key Competencies:

• Crisis Management
• Service Excellence – Meeting people where they are at.
• Collaboration Developing External Relationships
• Accountability 
• Decision Making

APPLICATION DEADLINE: Open until closed

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

DEPARTMENT: MSP Programs

REPORT TO:  Director, Emergency Services

POSITION TYPE: Full-time, Indefinite term

LOCATION: 661 Main Street 

About the Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made up of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary

Reporting to the Director of Emergency Services, the Overnight Coordinator provides staffing and management support to all MSP program areas employees while maintaining the core values of MSP regarding harm reduction, choice, equity, and diversity to encourage individuals’ capacity building throughout the overnight hours.

The co-coordinator provides support to all program areas during the overnight hours, responding to staff needs and crisis as well as administrative (policy administration and compliance etc.) support and in the professional development (training, program compliance, workplace feedback, etc.) of front-line staff. Together with a second Night Coordinator, the two cover night shifts over the seven days in the week, overlapping their presence on site over three nights a week. 

Key Responsibilities

• Actively communicate, plan and collaborate with the Night Co Coordinator to ensure consistency of application of support, cross organizational coverage, and follow up on ongoing tasks/projects.
• Oversee and provide directions in all MSP program areas in the overnight hours to staff in their day-to-day duties
• Provide support to management in policy and procedure adherence
• Support the Program Managers in implementing new policies and procedures
• Assist in employee on-boarding and training
• Communicate organization updates with employees on a regular basis, answer queries and provide information as needed.
• Monitor ongoing work, identify problems and make recommendations for continuous improvements of procedures and policies
• In collaboration with program managers, responsible for employee performance management; keeping the Program Manager up to date on staff performance
• Participate in multidisciplinary team meetings, providing relevant participant information
• Ensure employees follow safe work practices and MSP standard operating procedures
• Assist in problem-solving last-minute staffing shortages- including working with scheduling managers, and on-call managers.
• Working with on call managers/directors to coordinate support
• Attend Transfer of Care meetings at shift changes
• Lead team debrief after incidents
• Provide immediate support to staff following critical incidents
• Address community member complaints or concerns; keep the management team up to date on all community member interactions
• Provide coverage on an emergency basis when needed.
• Provide crisis prevention and intervention
• Assist in the recruitment process of frontline staff as needed
• Communicate on a regular basis with the management team on any staffing / scheduling issues or concerns
• Collect and report all monthly statistical information, MIS stats and other program related stats
• Reports stats in a timely and accurate manner

Qualifications

•  Two years’ experience in human services, preferably working with adults challenged by homelessness, mental illness and/or chemical dependency
• Relevant post-secondary education is considered an asset.
• Experience in a management or administrative role is considered an asset
• Proficient computer literacy
• Ability to communicate and work effectively with staff from various backgrounds and disciplines.
• Excellent organizational and time management skills
• Ability to work with a client-centered care philosophy
•  Ability to assess crisis and work in a crisis situation
• Ability to understand and comply with PHIA regulations
• Excellent communication skills, both verbal and written, and excellent listening skills
•  Ability to communicate and work effectively in a multidisciplinary team
• Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for participants
• Knowledge of Indigenous culture
• Knowledge of the effects of poverty and the determinants of health
• Ability to work effectively with participants displaying unpleasant and/or aggressive behavior
• Demonstrated ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of participants
• Ability to work flexible hours to meet program

Additional Requirements

• Satisfactory Criminal Record with clear Vulnerable Sector Search, and a clear Adult Abuse Registry Check required. The employee is responsible for any service charges incurred.
• Valid CPR & Basic First Aid
• Non-violent Crisis Intervention and mental health first aid training is considered an asset.

DEPARTMENT: Harm Reduction

REPORT TO:  Director of Emergency Services

DIRECT REPORTS:  Peer Support Workers

POSITION TYPE: Full-time, Permanent

WORK HOURS:  1.0 FTE

LOCATION: 609 Main Street

About the Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made up of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary

The Harm Reduction Coordinator provides leadership to the CSOA and M.A.P team and associated services towards these ends including (but not limited to), the supervision of staff, students, volunteers, interns. Leading data collection, reporting and documentation. The Harm Reduction coordinator will work across all programs ensuring the advancement of harm reduction initiatives.

The Program Coordinator serves as the direct contact for employee development including performance management, program development, evaluation and delivery; as well as developing relationships with external partners. This position is also responsible for the successful facilitation of harm reduction training and ordering of harm reduction supplies. This position provides of supports and interventions for individuals using MSP services in coordination with an interdisciplinary team, as well as oversight for MSP’s Managed Alcohol Program (MAP) and Community Supported Opioid Program (CSOA). 

The Managed Alcohol Program (MAP) provides compassionate, low-barrier support for individuals experiencing harm from their alcohol use. Through safer access to beverage alcohol, case management, housing support, cultural connection, and healthcare coordination, MAP aims to reduce harms associated with non-beverage alcohol use, emergency service involvement, and barriers to stability while promoting dignity, safety, and self-determination.

The Community Supported Opioid Access (CSOA) Program provides safer alternatives to the toxic illicit drug supply through a comprehensive harm reduction approach. The program supports program relatives with medication access, peer support, case management, housing stabilization, cultural supports, healthcare navigation, and connection to community resources, with the goal of reducing overdose risk and improving health, safety, and overall well-being.

Key Responsibilities

Leadership Responsibilities

• Ensuring new staff are successfully onboarded and trained
• Monitor on-shift performance and attendance, identify training needs and provide coaching to staff, reporting updates to shelter leadership team
• Recognize excellent performance and show ongoing staff appreciation
• Directly report staff issues, including staff complaints, conflict resolution needs, and disciplinary issues to Director of Emergency Services; document issues and ensure appropriate team members are notified on matters of concern
• Provide on-site leadership, including debriefs, during/after incidents
• Schedule staff for all shifts, resolve scheduling issues, and fill in for scheduling gaps as needed
• Provide direct supervision and day-to-day oversight to peer support workers on-shift
• Responsible for the implementation and maintenance of program policies, procedures and activities to bring participant experience and outcomes in line with MSP’s mission, values and strategic plan
• Provides periodic review, evaluation and modification of programs to ensure activities are meeting participant priorities and are in line with MSP’s strategic plan and contractual obligations
• Responsible for the supporting supervision, development and accountability of program staff, students, volunteers and interns, ensuring their actions and behaviors are in line with MSP mission, goals, and values, and contributing positively to our strategic plan
• Ensures that programs and activities are peer directed and contribute positively towards advancing MSP’s strategic plan.
• Actively creates a culturally safe and secure environment where people feel safe and draw strength in their identity, culture and community; and can develop relationships that offer structure, belonging, and support ongoing personal and interpersonal development. 

Program Delivery

• Maintain confidentiality in accordance MSP policy & legislation
• Remain up to date on MSP policies, internal communications, safety protocols and the collective bargaining agreement
• Oversee and provide direction to staff in their day-to-day duties and harm reduction services
• Responsible to lead and develop programs across the organisation in line with MSP strategic plan with Harm Reduction Nurse and Director. Implement harm reduction programming, practice, measurement, and evaluation, and achieve practice consistency. This includes;
• The creation of peer-led projects and associated data collection and reporting
• Harm Reduction programming including advocacy, training, and support with policy development
• Collaboration across all departments including partnership with Harm Reduction Nurse
• Support with implementation and evaluation of new Harm Reduction initiatives at MSP
• Lead harm redaction training and education for all MSP staff and program areas, including Opioid Response and Oxygen Therapy
• Working collaboratively with Housing, Volunteer, Case Mgmt and Indigenous Relations leadership and Skabes to plan and support events and programming for MAP and CSOA relatives, and other housing residents.
• Order all harm reduction supplies, including naloxone, for organisation, ensuring minimum stock levels are always achieved in all programs
• Work collaboratively with Housing Coordinator, Housing Manager to plan peer led activities and meetings for Harm Reduction Programs
• Lead harm reduction training across the organization including opioid response and naloxone training, and oxygen therapy.
• Monitoring harm reduction supply stock levels in each program area and placing orders for monthly stock. 

Qualifications

• Experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues
• Proven work experience as a team leader or supervisor
• In-depth knowledge of performance metrics
• Good computer skills, especially Microsoft Suite and Incident Reporting
• Experience in data collection and report writing
• Excellent de-escalation, conflict resolution and leadership skills
• Organizational and time-management skills
• Excellent interpersonal skills and communication skills, both oral and written
• Strong decision-making skills, ability to adapt to emerging situations
• Able to act proactively to ensure smooth team operations and effective collaboration
• Ability to work with a community member-centred care philosophy
• Ability to apply Harm Reduction, Trauma Informed Care, Anti-Oppressive, and Housing First philosophies in their day-to-day support of community members and staff team
• Knowledge of Indigenous culture
• Knowledge of and ability to apply the principles of the TRC Calls to Action, MMIWG Calls to Justice, and UNDRIP
• Knowledge of the effects of poverty and the determinants to health
• Experience in working with culturally diverse populations 
• Ability to work with individuals presenting challenging behaviours or experiencing crisis

Conditions of Employment

• Ability to meet to the physical demands required for the role including being on your feet for long periods of time, lifting up to 50 lbs
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes 
• Ability to work with individuals who use substances and/or experience mental health issues 
• Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check and Child Abuse Registry Check are required. Ability to work with individuals who use substances and/or experience mental health issues
• Must hold current Class 5 driver’s licence and may be asked to travel between Main Street Project locations

Additional Requirements

•  Satisfactory Criminal Record with clear Vulnerable Sector Search, and a clear Child and Adult Abuse Registry Check is required. The employee is responsible for any service charges incurred.
• Valid CPR & Basic First Aid
• Non-violent Crisis Intervention and mental health first aid training is considered an asset

• Provide support and resources without judgement for community members accessing Main Street Project’s programs and services 
• Embody MSP’s Values in day-to-day work and interactions 
• Assist community members in planning, problem-solving, and addressing immediate needs 
• Assist in participant-centred care plans 
• Provide individual support as required for case management 
• Understand and uphold community member right and shelter code of conduct 
• Ensure community members understand program area processes and expectations  
• Respond to emergency situations, assessing, intervening, and documenting critical incidents according to MSP policies and protocols 
• Monitor the physical safety of community members to ensure they receive medical attention when required  
• Ensure community members are informed of internal and external resources, services, and programs and if needed, advocate for community member to access services 
• Assist community members in connecting to resources including seeking out and providing information, filing out application forms and submitting appropriately 
• Maintain accurate and confidential electronic and physical file records according to MSP policies and protocols 
• Collect and submit agency-required statistics on time and with accuracy  
• Maintain cleanliness of the program area by following established cleaning duties 
• Communicate and collaborate with external partner agencies in professional manner 
• Manage community member intake professionally and according to MSP policies and protocols 
• Prepare and distribute food for meal service in accordance with food handling guidelines 
• Provide clothing, hygiene and harm supplies in accordance with the values of MSP 
• Monitor and restock supplies in program areas 
• Responsible overseeing and facilitating laundry services 
• Respond and de-escalate potentially aggressive situations according to policy, procedures and training 
• Support Community Members with diversion from shelter 
• Maintain confidentiality in accordance with MSP policy & legislation 
• Remaining up to date on MSP policies, internal communications, safety protocols and the collective bargaining agreement 

• Experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues 
• Experience working in an emergency shelter or in an outreach capacity is considered an asset 
• Ability to work with a community member-centered care philosophy 
• Ability to apply Harm Reduction, Trauma Informed Care, Anti-Oppressive, and Housing First philosophies in their day-to-day support of community members 
• Knowledge of Indigenous culture 
• Lived Experience: Knowledge gained from personal experiences relevant to the role. 
• Knowledge of and ability to apply the principles of the TRC Calls to Action, MMIWG Calls to Justice, and UNDRIP 
• Knowledge of the effects of poverty and the determinants to health 
• Ability to work collaboratively in a multi-disciplinary team 
• Knowledge in the addiction and mental health fields is considered an asset 
• Excellent interpersonal skills and communication skills, both oral and written 
• Experience in working with culturally diverse populations  
• Ability to work with individuals presenting challenging behaviors or experiencing crisis 
• De-escalation and conflict resolution skills 
• Ability to assess, manage and work in a crisis  
• Proficiency in Microsoft Office & Online Databases 
• Current CPR, Basic First Aid, and Mental Health First Aid (MHFA) certifications 

• Ability to meet to the physical demands required for the role including being on your feet for long period of time, lifting up to 50 lbs., and cleaning duties (bending, reaching, push/pulling, crouching) 
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes  
• Ability to work with individuals who use substances and/or experience mental health issues  
• Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals 
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging 
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required.  

• Ability to embody Main Street Project’s Core Values: 
• Reducing Harm  
• Truth and Reconciliation  
• Anti-Oppression 
• Trauma-Informed 

• Collaboration 
• Problem Solving 
• Crisis Management 
• Decision Making 
• Verbal Communication 
• Service Excellence 
• Accountability  

• Competitive wages within the nonprofit sector 
• Health & Dental Benefits 
• Pension Plan 
• Professional Development Opportunities 
• Paid Sick and Family days 
• Shift Premiums 
• Employee Assistance Program 

Program: Van Outreach

Reports to: Program Manager, Van Outreach

Position Type: Casual

About the Company

Main Street Project (MSP) is a community health centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles to provide a safe, respectful and accessible place for individuals who are experiencing or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made up of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary

Main Street Project operates a van outreach program 24/7, 365 days a year. The Van Outreach program travels throughout Winnipeg, seeking out community members who may be at risk in extreme weather. Voluntary transport to MSP’s emergency shelter is offered to community members. MSP offers warm clothing, resources and harm reduction supplies. The Van Outreach Program also follows up with support for individuals living in encampments and conducts wellness checks.

The Van Outreach Support Worker maintains the core values of MSP regarding harm reduction, choice, equity, and diversity and encourages individuals in capacity building. The Integrated Support Worker will work with MSP clients in a manner that encourages self-awareness, self-worth, increased independence, and without judgment.  

During winter, MSP operates an additional van to ensure folks who are houseless have additional outreach and support throughout the extreme weather conditions. These term positions will focus on supporting this initiative. 

Key Responsibilities

• Ensure that community members’ immediate needs are met through the provision of food, shelter, clothing, harm reduction, and personal hygiene supplies
• Assist participants in planning, problem-solving, and addressing immediate needs
• Drive and operate MSP’s Outreach Vans
• Provide transport to community members as required
• Respond to emergency situations, assessing, intervening, and documenting critical incidents
• Monitor the physical safety of clients to ensure the client receives medical attention for physical injuries, either through on-site basic First Aid, transportation to the hospital, or request for a non-emergency ambulance (depending on severity)
• Respond to services requests from first responders, business owners, and community members, City of Winnipeg, Community Agency or as directed by the manager.
• Visit new encampment structures, or areas being used as shelter. Monitor, locate, and identify individuals that may need support in accessing services.
• Assist unsheltered community members to reach safety in the event of an emergency weather conditions or health emergencies
• Ensure participants are informed of internal and external resources, services, and programs and if needed, advocate for clients to access services
• Maintain accurate and confidential electronic and file records
• Collect and submit agency-required statistics on time and with accuracy 

Qualifications

• Relevant education and experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues
• Experience working in an outreach capacity is considered an asset.
• Post secondary education in the field of addictions and mental health is considered an asset.
• Ability to work with a client-centred care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of clients
• Knowledge of the effects of poverty and the determinants to health
• Ability to work collaboratively in a multi-disciplinary team
• Knowledge in the addiction and mental health fields
• Knowledge of Indigenous culture
• Lived Experience: Knowledge gained from personal experiences relevant to the role.
• Excellent interpersonal skills and communication skills, both oral and written
• An understanding/experience in working with culturally diverse populations
• Proficiency in Microsoft Office

Additional Requirements

• Valid Class 5 driver’s licence
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Child and Adult Abuse Registry Check are required. Employee is responsible for any service charges incurred
• Current CPR, Basic First Aid, and Mental Health First Aid (MHFA) certifications.

Conditions of Employment

• Ability to meet the physical demands required for the role including being on your feet for long period of time, lifting up to 50 lbs., and cleaning duties (bending, reaching, pushing/pulling, crouching), going into encampment
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes
• Ability to work with individuals who use substances and/or experience mental health challenges
• Ability to provide support in high intensity incidents on occasions including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required

Values & Competencies
Ability to embody Main Street Project’s Core Values:

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

Title: Peer, Van Outreach

Reports To: Manager, Van Outreach Services

Department: Van Outreach Services

Position Type: Casual

Location: 75 Martha Street

Direct Reports: None

About the Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Position Summary

Peer support takes place when an individual providing the help has a similar lived experience. The Peer is an integral member of the Main Street Project (MSP) team. Drawing on their lived experience of mental health challenges and/or substance use, the Peers assists others to gain a sense of confidence and hope on their journey.  

The role of the Peer is defined as offering and receiving help, based on an understanding, of respect between people in similar situations. MSP Peers, work in different capacities, from Outreach Workers, Navigators, and other areas within MSP. All roles acknowledge mutual respect, and understanding of similar experience will engage community member n making an informed decision, to promote a sense of safety and well-being for the community. 

The Peer Outreach Worker is a role within Main Street Project that focuses on building relationships and rapport with the community member living unsheltered in Winnipeg. This includes understanding the community needs, what services they require, and identity challenges along the way. The Peer Outreach Worker supports the development and implementation of care plans. 

Duties & Responsibilities

• Ensure that client immediate needs are met through the provision of food, shelter, clothing, harm reduction, and personal hygiene supplies as needed.
• Support clients by assessing their behavior, overall well-being, and safety.
• Provide the community outreach team with any information that may help in the care plan.   
• Complete need assessments, referrals, and consent forms to engage in case management service. 
• Meet with clients in the community and/or in their homes, when required.
• Respond to services requests from first responders, business owners, and community members, City of Winnipeg, Community Agency or as directed by the manager.  
• Work with individuals who may be intoxicated, experiencing significant trauma, mental health, poor hygiene, suicide, or at risk to others.
• Monitor the physical safety of clients to ensure the client receives medical attention for physical injuries, either through on-site basic First Aid, transportation to the hospital, or request for a non-emergency ambulance (depending on severity).
• Operate MSP's outreach van
• Monitor, locate, and identity, individuals that may need support in accessing services.
• Visit new encampment structures, or areas being used as shelter, and provide an update to the team and program manager. 
• Participate in daily debriefs and provide follow-up instructions for next shift.
• Maintain accurate and confidential electronic and file records, including statistical data.
• Submit agency-required statistics on time and with accuracy.
• Adhere to the MSP policies and procedure manual.
• Attend all mandatory meetings and training sessions as designated.
• Other duties as assigned.

Education & Qualifications

• Ability to effectively interact with diverse populations including clients, staff and volunteers.
• Understands the systemic issues that affect low income and marginalized people.
• Ability to effectively communicate to resolve problems and manage conflicts effectively.
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required
• Valid Class 5 Driver's License
• Prior experience with statistics and reporting
• Basic computer proficiency

Skills & Specifications

• First-hand understanding of issues related to mental health, substance use and/or being unhoused.
• Familiarity with mental health and addiction services both internal and external to MSP.
• Ability to work as part of a team, and with other health care providers on clinical settings.
• Good verbal and written\communication skills.
• Ability to work with a client-centered care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of clients
• Knowledge of the effects of poverty and the social determinant of health is essential
• Knowledge of Indigenous Culture
• Additional languages (Indigenous) are considered an asset 
• Experience working with Indigenous organization and/or communities an asset 
• Ability to maintain required work schedule, be on time, keep work area neat, be accountable for how time is used.
• Ability to use sound judgement regarding confidentiality issues.
• Ability to advocate for clients by bringing concerns about services to the Manager of Outreach Services

Conditions of Employment

• Ability to meet the physical demands required for the role including being on your feet for long period of time, lifting up to 50 lbs., and cleaning duties (bending, reaching, pushing/pulling, crouching), going into encampment
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes 
• Ability to work with individuals who use substances and/or experience mental health challenges
• Ability to provide support in high intensity incidents on occasions including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Child and Adult Abuse Registry Check are required.

Values & Competencies

Ability to embody Main Street Project’s Core Values:

• Reducing Harm 
• Truth and Reconciliation 
• Anti-Oppression 
• Trauma-Informed

Key Competencies

• Crisis Management 
• Service Excellence – Meeting people where they are at.
• Collaboration Developing External Relationships
• Accountability 
• Decision Making

What Main Street Project offers

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application Deadline: Open until the position is filled.

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

Reports to: Manager, Emergency Shelter Services

DEPARTMENT: Emergency Shelter Services

LOCATIONS: 637 Main St

FTE: 1.0 FTE,  Permanent

HOURS OF WORK: Evenings (15:30 to 24:00)

Job Summary

Main Street Project (MSP) operates a low-barrier, housing-first emergency shelter offering 120-bed facility and drop-in space with a harm reduction focus, open 365 days a year. Our services are free to use and are offered on a first-come, first-served basis. Low barrier means that we don't require abstinence or sobriety as a condition to receive services

Conditions Of Employment
• Ability to meet to the physical demands required for the role including being on your feet for long period of time, lifting up to 50 lbs., and cleaning duties (bending, reaching, push/pulling, crouching)
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes
• Ability to work with individuals who use substances and/or experience mental health issues
• Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required. Ability to work with individuals who use substances and/or experience mental health issues

Values & Competencies
Ability to embody Main Street Project’s Core Values:

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

DEPARTMENT: Emergency Shelter Services

LOCATION: 637 Main St

FTE: 1.0 FTE, Indefinite Term

HOURS OF WORK: Days (07:30 to 16:00)

                                     Evenings (15:30 to 24:00)

About the Company

Main Street Project (MSP) is a community health centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles to provide a safe, respectful and accessible place for individuals who are experiencing or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made up of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary

Conditions Of Employment
• Ability to meet to the physical demands required for the role including being on your feet for long period of time, lifting up to 50 lbs., and cleaning duties (bending, reaching, push/pulling, crouching)
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes
• Ability to work with individuals who use substances and/or experience mental health issues
• Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required. Ability to work with individuals who use substances and/or experience mental health issues

Values & Competencies
Ability to embody Main Street Project’s Core Values:

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application deadline: Open Until Filled

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

DEPARTMENT: Emergency Shelter Services

LOCATIONS: 637 Main St

FTE: 0.4 FTE, Permanent

HOURS OF WORK: Days (07:30 to 16:00)

About the Company

Main Street Project (MSP) is a community health centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles to provide a safe, respectful and accessible place for individuals who are experiencing or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made up of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary
Main Street Project (MSP) operates a low-barrier, housing-first emergency shelter offering 120-bed facility and drop-in space with a harm reduction focus, open 365 days a year. Our services are free to use and are offered on a first-come, first-served basis. Low barrier means that we don't require abstinence or sobriety as a condition to receive services

Conditions Of Employment
• Ability to meet to the physical demands required for the role including being on your feet for long period of time, lifting up to 50 lbs., and cleaning duties (bending, reaching, push/pulling, crouching)
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes
• Ability to work with individuals who use substances and/or experience mental health issues
• Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required. Ability to work with individuals who use substances and/or experience mental health issues

Values & Competencies
Ability to embody Main Street Project’s Core Values:

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application deadline: Open until filled

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.